Retrospectives are the place for everyone to have their say on what’s working and what isn’t. But does everyone have their say? Who’s talking? Who’s not?
Sometimes it’s hard to tell who speaks and who gets drowned out. To get to the bottom of this, one of our team began mapping who spoke during the retro, almost as a doodle. It’s a simple idea which has been evolved by other members of the team as they had a go at it. The latest incarnation of the heat map shows who is interacting with who. The secret sauce here is empowerment. This mapping process started because Dan felt empowered to just do it, and each subsequent team member who evolved the map felt empowered to adapt and improve it.
When you can easily see who’s interacting and who’s not, you can see where the whole team is missing out on important contributions from some members, and we can ask why.